Question 1

Will my products be new or refurbished/used?

Accepted Answer

All products we make available to the end consumer are 100% new in their box.

Question 2

What do I need to know to order?

Accepted Answer

It is important to know the type of machine,
You can easily find him from the registration certificate in field [P5].

Question 3

I have found the cylinder head I need in the catalog and I have seen the photos, do they correspond to real products or are they photos "from the internet" like many dealers do on car.gr?"

Accepted Answer

All of our photos are of the actual products, which is what you will receive.Also, some other merchants use our photos or descriptions.

Question 4

Are the cylinder heads that are complete, new with used/remanufactured parts?"

Accepted Answer

No.
All our products are brand new, from the head to the last bolt you receive.

Question 5

Is there anything I need to do before installing my head?

Accepted Answer

Yes. You absolutely need to find the cause of your cracked head and fix it.
It is also suggested that you check your injectors and make sure that the cooling system is not leaking and working properly.
For more information click here.

Question 6

What should I pay attention to during installation?

Accepted Answer

The placement of the head is one of the most important things you should pay attention to.
The proper tools (eg torque wrench) must be used and all factory tightening instructions and specifications must be strictly followed.
Every rush and sloppiness at this stage costs!
For more information click here.

Question 7

Is there a warranty on my products?

Accepted Answer

All our heads come with a warranty.
Consumables (gaskets, screws, etc.) are not guaranteed
The terms can be found here

Question 8

Can I return my order?

Accepted Answer

Returns are accepted within 14 days as defined by law at the expense of the customer.
Returns are not accepted if the product has been installed, or if there is any other fault of the customer.
In order for the return to be accepted, the products must be intact and the packaging in the same condition as when you received it.
In the event of an error by our company, the transport costs are borne by us.

Question 9

How much is the shipping cost?

Accepted Answer

The exact cost is determined by the transport company.
Indicatives for a 10kg head:
Capitals of prefectures €3
Land destinations with €5 transshipment
Island destinations with transshipment up to €10

Question 10

How long does it take to receive my order?

Accepted Answer

We aim to ship all orders on the same working day
Most land destinations are served the next business day, hard-to-reach and island destinations in two business days or as determined by ship schedules.
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2310-550424

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